Privacy Policy
Last updated: March 2026
FindCoach, operated by Exponent Group (a registered 501(c)(3) nonprofit, EIN: 83-2293642), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Personal Information: When you create an account, apply as a coach, or contact us, we may collect your name, email address, phone number, professional credentials, and other information you provide.
Usage Data: We automatically collect information about how you interact with our platform, including pages visited, time spent, browser type, and device information.
Cookies: We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and deliver relevant content.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our coaching marketplace
- Facilitate connections between coaches and clients
- Process coach applications and verify credentials
- Send you relevant communications about our services
- Analyze usage patterns to improve user experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Coaches and clients: Profile information is shared to facilitate coaching connections
- Service providers: Third-party services that help us operate our platform (hosting, analytics, email)
- Legal requirements: When required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your data in a portable format
6. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at info@findcoach.net.